Questions

Theater Transfer/Hiatus Questions

AT WHAT THEATER IS TO KILL A MOCKINGBIRD PLAYING?

All performances through Sunday, January 16, 2022, will be held at the Shubert Theatre, located at 225 West 44th Street between Broadway and Eighth Avenue. After this date, the show will move to the Belasco Theatre, located at 111 West 44th Street between Sixth and Seventh Avenues.

I HAD TICKETS TO A PERFORMANCE BETWEEN JANUARY 17 AND MAY 31, 2022. WILL I BE REFUNDED?

Yes. If your tickets were purchased through Telecharge, you will automatically be refunded. If your order was created through a third-party site, please reach out to your original point of sale.

Safety Questions

What safety protocols will be put in place?

The Shubert Organization is committed to providing healthy and safe facilities for audiences, performers, and staff. Based on CDC and state guidelines at the time of performance, protocols may include mask enforcement, increased cleaning and ventilation/filtration enhancements, vaccination or negative-test verification, and more. These are subject to change. Ticket holders who do not comply with venue policies will not be admitted.

CLICK HERE for additional information.

What’s the exchange and refund policy?

For any performance through January 16, 2022, you can either refund or exchange your tickets into any other date until 48 hours before the performance.

Ticketing Questions

What’s the best way to get tickets?

Purchase tickets from official sources to avoid overpriced or counterfeit tickets. Book online at Telecharge.com or call 212.239.6200.

Are group tickets available?

Yes. To purchase tickets for groups of 10 or more, contact Broadway Inbound at 866.302.0995 or book online.

I have a question about tickets I bought from a third-party site.

We are unable to help with tickets purchased from a third-party site. Please contact your point of purchase.

What is your lottery policy?

We do not offer lottery tickets at this time.

Show Information

What is the running time of the play?

2 hours and 35 minutes including an intermission.

What is the age recommendation?

Recommended for ages 12 and up. Children under the age of 4 are not permitted in the theater.